The BBC Is Talking About It. But It's a Problem We've Seen for Years.
If you caught the recent BBC article on HiHi phones, you might have noticed a recurring theme: unclear pricing, long-term contracts, and businesses left wondering what exactly they signed up for.
Unfortunately, this isn’t just about one brand.
We regularly speak with businesses using outdated, overpriced phone systems, often locked into complex contracts by large telecoms providers. What they don’t realise is how much time, money, and management stress they could save by switching to a VoIP solution managed by their IT provider.
Why Combine VoIP with IT Support?
You might not have thought about it this way, but your business phones are just another part of your technology stack. And if your IT provider isn’t managing them, you’re almost certainly missing out.
Here’s what you gain by working with a provider like Coffee Cup Solutions:
5 Reasons to Rethink Your Phone System
1. Seamless Integration
We ensure your phones work smoothly with your email, CRM, Microsoft Teams, and other essential tools, improving productivity and reducing compatibility headaches.
2. One Point of Contact
No more bouncing between your telecoms provider and IT company when things go wrong. We manage everything under one roof; fast, friendly support with no finger-pointing.
3. Built-In Security
VoIP is often overlooked when it comes to cyber threats. We treat your phones as part of your overall IT security posture, helping to guard against call spoofing, phishing, and VoIP hacking.
4. Future-Proof Your Business
Our solutions are cloud-based and built to grow with you. Whether you have 5 users or 1000, our VoIP systems scale effortlessly, no expensive upgrades or long lead times.
5. Tailored Support (No Call Centres!)
We're not a faceless telecoms giant. We’re a Wokingham-based team of IT and communications experts who understand local businesses and support them like an extension of their team.
And Yes, It’s Cheaper
Many of our customers save 25–40% compared to their previous telecoms setup. And because we manage both phones and IT, you save time and hassle too.
Not a Coffee Cup Client (Yet)? That’s Okay. Let’s Start with VoIP.
Even if you’re working with another IT provider, or doing it all internally, we can step in just to help with phones.
🔍 We’ll review your current phone setup
💡 Recommend improvements based on your needs
📞 Get you switched over with no downtime
Let’s Talk
👉 Book a Free VoIP Review
📞 Or call our team on 0118 38 42 175