Windows 10 End of Life: October 2025 - Are You Ready?
0118 3842175
hello@coffeecupsolutions.com
Network Services

Phone Services

Voice Over Internet Protocol

What is VoIP?

Image

VoIP or Voice over IP is one of the best improvements in a modern office.

VoIP phone systems offer competitive pricing, portability and advanced features that streamline business communications and improve employee productivity and customer experience.

This system has changed how the modern office works, you're no longer tied to expensive call plans, fixed locations or costly and complicated onsite hardware.

Our team will ensure you have the right package at a cost-effective price. With smart routing, call recording, hold music and more. Managing solutions for SMB's or Enterprise organisations with thousands of call handlers, we can plan, host and install your VoIP solution.

Leave Your VoIP to Us

Cloud Based

Take your business anywhere.

Any Device

Receive calls on any device.

Any Location

Make and receive calls from anywhere in the world.

Easily Scalable

Scale your business, without new hardware.

Leave Your VoIP to Coffee Cup

Key Benefits of VoIP for Businesses

You can take your business anywhere, without running your systems through your office based servers.
Employees can receive calls on any device including your smartphone, tablet, laptop or desk phone.
You can be anywhere in the world and receive calls when connected to the internet.
Our solutions enable you to scale your business, without the need to purchase or program new hardware.

Schedule a free consultation

Free Consultation

Want to talk to us about Phone Services?

Phone Services an overview

At Coffee Cup Solutions, we know how important it is for modern businesses to stay connected effortlessly and affordably. VoIP is transforming business communication; gone are the days of expensive call plans, fixed locations, and complicated on-site hardware. With our tailored VoIP solutions, you can enjoy the flexibility of taking your business anywhere, answering calls on any device, and scaling seamlessly as you grow.

Let us manage the setup, hosting, and maintenance, so your team has access to smart features like call routing, recording, and more; all designed to improve your productivity and enhance your customer experience. Complete the section above, and we’ll be in touch soon to help you upgrade your communications!

Some of our other services

Modern Virtual Desktops Modern Virtual Desktop
Modern Virtual Desktops
View Service
NetScaler Managed Services Enhanced Security and Load Balancing
NetScaler Managed Services
View Service
Security Assessment for your Microsoft 365 With M365 you can protect your organisation from cyber threats
Security Assessment for your Microsoft 365
View Service
AVD Managed Services Virtualisation for Desktops and Apps
AVD Managed Services
View Service
Software Development Tailored Solutions For Your Business
Software Development
View Service
Citrix Health Check Assessment Health Check Your Citrix Estate
Citrix Health Check Assessment
View Service
Device Management Security, Compliance & Productivity
Device Management
View Service
IT Support Helpdesk Secure Your Organisation
IT Support Helpdesk
View Service
Citrix Managed Services Build a Flexible, Secure & Efficient IT Infrastructure
Citrix Managed Services
View Service
Phone Services Improve Communication and Cut Costs
Phone Services
View Service
Cloud Migrations Cloud Solutions
Cloud Migrations
View Service
Citrix Licence Assessment Ensure your Citrix licenses are compliant
Citrix Licence Assessment
View Service
Microsoft 365 We're Microsoft Solutions Specialists
Microsoft 365
View Service
Microsoft Licence Assessment Ensure your Microsoft licenses are compliant
Microsoft Licence Assessment
View Service
Application Delivery Deliver Corporate Apps to All Devices
Application Delivery
View Service
Leased Lines Stay Online All The Time
Leased Lines
View Service

Trusted Partners

Brand Icon
Brand Icon
Brand Icon
Brand Icon
Brand Icon

What Our Customers Say

Over the years I have found Coffee Cup to be professional, easy to deal with and very human in their approach. Clear communication with a quick turn around on projects. Tom, Hayden and the team always have great IT solutions and have been a fantastic guide for me in all things IT. Sales Manager

Recruitment

Outstanding support from Coffee Cup Solutions! The team are so helpful, responsive and deliver an amazing professional service. We would highly recommend them for any IT support needs. They are certainly experts in their field. Office Manager

Healthcare

Coffee Cup Solutions recently assisted us with our migration and were superb throughout the whole process, always on hand to assist with any issues however big or small. Great service from start to finish, we are so glad that we have Coffee Cup Solutions as our IT specialists! Managing Director

Legal

I have worked with Coffee Cup Solutions since 2015, and their first call was to bail me out! (Which they did!). Coffee cup Solutions have always been responsive, welcoming, knowledgeable and honest and always welcome feedback; all of which, has been refreshing and welcomed from an ICT company. Head of HR

Construction

Look no further than Coffee Cup. Coffee Cup took over our IT support needs early last year. We moved from a local IT support company that had looked after us really well for many years until they sold out to a large IT support group. The takeover pretty much instantly destroyed what was an excellent company. Service fell off a cliff, and we were about to implement a cloud server replacing our physical servers, a new CRM and job management system and replacement workstations throughout our offices. We needed to find a new provider, we interviewed three local IT companies and Coffee Cup shined brightly throughout the process. In Coffee Cup we have a local company that feels like it is in-house. They deliver exceptional personal service, they seamlessly deployed the replacement CRM and job management system, new workstations and cloud server along with a new security platform. Their service is brilliant, their people are brilliant, their reaction times are brilliant. I cannot recommend them highly enough. Friendly, professional, knowledgeable and personal and a critically important part of our team. Managing Director

Industrial Maintenance

Coffee Cup have been our IT support partner since the business was founded and we would be lost without them!! They play an integral part in ensuring that all staff can get on with their work without having to worry about any IT related issues. Coffee Cup provide a first class service and I would recommend them to any business. Director

Consultancy

We engaged with Coffee Cup for an extremely complex and secure solution for our business. They are very skilled and experienced, nothing is too much of a hassle for them. I found them easy to talk to and extremely friendly, they were able to explain complex issues to management and make them understand without any technical jargon!. Thanks so much for all your hard work team, we will definitely be back again!. Chris. Technical Officer

Education

Coffee Cup have given our organisation the comfort of a proactive, preventative and agile managed service around our Microsoft AVD platform. This service is underpinned by the knowledge, attention to detail and due diligence of their technical teams. Technical Operations Manager

Legal

Coffee Cup Solutions are exceptional! They respond quickly and resolve issues effectively, minimizing downtime and keeping our operations running smoothly. Their technical expertise is impressive, and they always explain solutions clearly, making it easy for everyone to understand. The team is proactive in maintaining our systems and implementing security measures, which gives us peace of mind. Always friendly, professional, and reliable—highly recommended! The best IT support team we have used in our 23 years of business! Managing Director

Recruitment

We've got a friendly team waiting to help you with your IT needs. Contact us now

Scroll