NetScaler Managed Services for your business

Managed Service for NetScaler

Why Coffee Cup Solutions are perfectly placed to manage your NetScalers

We form strategic and long-lasting partnerships with our customers to keep NetScaler services available, secure, and performing optimally.

Coffee Cup Solutions have extensive experience in designing, implementing, managing and continually enhancing NetScaler deployments for a range of different customers and use cases, from high volume remote access deployments to optimising and protecting web services responsible for generating billions of GBP in revenue globally.

Utilising Coffee Cup Solutions’ NetScaler Managed Service will ensure you are using your NetScalers to their maximum potential, as well as reducing risks that may arise with security threats and vulnerabilities.

Accelerate your applications with a NetScaler Managed Service from Coffee Cup Solutions

Maximise NetScaler Utility and Industry Leading Patch Schedules

Configuration Evolution and Management – We work with you to continually evolve and improve your NetScaler configuration all the time, in line with your requirements and change management.

Technical Enablement - Our team of specialists can enhance your organisations NetScaler skills with a selection of technical awareness workshops designed to help your get the most value from your investment.

Service Management – Our team will work to support and oversee incident management, service fulfilment, problem management, major Incident management and change management.

Service Reporting - The Service Delivery Team provide Service Management Reports which feedback valuable data and trends.

Service Reviews – Monthly or quarterly service review meetings to discuss the service in detail, the reviews include, reporting, performance metrics, service enhancements, opportunities, and customer feedback.

Configuration backups - Configuration backups are taken regularly.  If in the event of a major issue, the ADC configuration can be restored quickly.

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Free Consultation

NetScaler Managed Services an overview

At Coffee Cup Solutions, we understand the critical role NetScalers play in keeping your business performing and secure. With our extensive experience in NetScaler deployments in public and private clouds and across all appliance types. We ensure that your infrastructure is optimised for maximum performance and security.

We take a proactive approach to managing and enhancing value from your NetScalers, preventing risk and service disruptions before they happen.

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Coffee Cup Solutions work as an extension of your team, working with you and your internal processes to enhance the service, aligned with the organisation's needs.

What Our Customers Say

I have worked with Coffee Cup Solutions since 2015, and their first call was to bail me out! (Which they did!). Coffee cup Solutions have always been responsive, welcoming, knowledgeable and honest and always welcome feedback; all of which, has been refreshing and welcomed from an ICT company. Head of HR

Construction

Coffee Cup Solutions recently assisted us with our migration and were superb throughout the whole process, always on hand to assist with any issues however big or small. Great service from start to finish, we are so glad that we have Coffee Cup Solutions as our IT specialists! Managing Director

Legal

We engaged with Coffee Cup for an extremely complex and secure solution for our business. They are very skilled and experienced, nothing is too much of a hassle for them. I found them easy to talk to and extremely friendly, they were able to explain complex issues to management and make them understand without any technical jargon!. Thanks so much for all your hard work team, we will definitely be back again!. Chris. Technical Officer

Education

Coffee Cup have been our IT support partner since the business was founded and we would be lost without them!! They play an integral part in ensuring that all staff can get on with their work without having to worry about any IT related issues. Coffee Cup provide a first class service and I would recommend them to any business. Director

Consultancy

Over the years I have found Coffee Cup to be professional, easy to deal with and very human in their approach. Clear communication with a quick turn around on projects. Tom, Hayden and the team always have great IT solutions and have been a fantastic guide for me in all things IT. Sales Manager

Recruitment

Look no further than Coffee Cup. Coffee Cup took over our IT support needs early last year. We moved from a local IT support company that had looked after us really well for many years until they sold out to a large IT support group. The takeover pretty much instantly destroyed what was an excellent company. Service fell off a cliff, and we were about to implement a cloud server replacing our physical servers, a new CRM and job management system and replacement workstations throughout our offices. We needed to find a new provider, we interviewed three local IT companies and Coffee Cup shined brightly throughout the process. In Coffee Cup we have a local company that feels like it is in-house. They deliver exceptional personal service, they seamlessly deployed the replacement CRM and job management system, new workstations and cloud server along with a new security platform. Their service is brilliant, their people are brilliant, their reaction times are brilliant. I cannot recommend them highly enough. Friendly, professional, knowledgeable and personal and a critically important part of our team. Managing Director

Industrial Maintenance

Coffee Cup have given our organisation the comfort of a proactive, preventative and agile managed service around our Microsoft AVD platform. This service is underpinned by the knowledge, attention to detail and due diligence of their technical teams. Technical Operations Manager

Legal

Coffee Cup Solutions are exceptional! They respond quickly and resolve issues effectively, minimizing downtime and keeping our operations running smoothly. Their technical expertise is impressive, and they always explain solutions clearly, making it easy for everyone to understand. The team is proactive in maintaining our systems and implementing security measures, which gives us peace of mind. Always friendly, professional, and reliable—highly recommended! The best IT support team we have used in our 23 years of business! Managing Director

Recruitment

Outstanding support from Coffee Cup Solutions! The team are so helpful, responsive and deliver an amazing professional service. We would highly recommend them for any IT support needs. They are certainly experts in their field. Office Manager

Healthcare

NetScaler Managed Services

Why Coffee Cup Solutions are perfectly placed to manage your NetScalers

Key Benefits of NetScaler Managed Services.