IT Support Helpdesk and Managed Services

IT Support Helpdesk

What are Managed Services for IT Support and are they right for your business?

Your focus is on your business to increase productivity, revenue, market share and value to customers, stakeholders and shareholders; Coffee Cup Solutions focus on the technology that enables that.

We understand that technology helps move and shape organisations, by allowing us to manage your technology, we remove the burden on your organisation. We’re experts in technology, so you don’t have to be.

Our managed service programs for all or some of your IT functions will guarantee the reliability, efficiency and security of your organisation’s technology.

IT Support Helpdesk an overview

At Coffee Cup Solutions, we understand your focus is on driving your business forward—boosting productivity and of course revenue, Our focus? Taking care of the technology that powers it all.

By letting us manage your IT, we free your organisation from the burden of day-to-day tech concerns. Our expertise ensures your systems are reliable, efficient, secure, and always compliant. With our fixed-fee managed services, you'll enjoy predictable expenses and 24/7 monitoring, so issues are resolved before they impact your business.

Backed by a team of certified experts, we provide the latest in technology, keeping your systems ahead of the curve. Complete the section above, and we’ll get in touch right away to discuss how we can support your organisation.

What Our Customers Say

Coffee Cup Solutions are exceptional! They respond quickly and resolve issues effectively, minimizing downtime and keeping our operations running smoothly. Their technical expertise is impressive, and they always explain solutions clearly, making it easy for everyone to understand. The team is proactive in maintaining our systems and implementing security measures, which gives us peace of mind. Always friendly, professional, and reliable—highly recommended! The best IT support team we have used in our 23 years of business! Managing Director

Recruitment

Coffee Cup have given our organisation the comfort of a proactive, preventative and agile managed service around our Microsoft AVD platform. This service is underpinned by the knowledge, attention to detail and due diligence of their technical teams. Technical Operations Manager

Legal

Outstanding support from Coffee Cup Solutions! The team are so helpful, responsive and deliver an amazing professional service. We would highly recommend them for any IT support needs. They are certainly experts in their field. Office Manager

Healthcare

Over the years I have found Coffee Cup to be professional, easy to deal with and very human in their approach. Clear communication with a quick turn around on projects. Tom, Hayden and the team always have great IT solutions and have been a fantastic guide for me in all things IT. Sales Manager

Recruitment

Coffee Cup have been our IT support partner since the business was founded and we would be lost without them!! They play an integral part in ensuring that all staff can get on with their work without having to worry about any IT related issues. Coffee Cup provide a first class service and I would recommend them to any business. Director

Consultancy

We engaged with Coffee Cup for an extremely complex and secure solution for our business. They are very skilled and experienced, nothing is too much of a hassle for them. I found them easy to talk to and extremely friendly, they were able to explain complex issues to management and make them understand without any technical jargon!. Thanks so much for all your hard work team, we will definitely be back again!. Chris. Technical Officer

Education

Look no further than Coffee Cup. Coffee Cup took over our IT support needs early last year. We moved from a local IT support company that had looked after us really well for many years until they sold out to a large IT support group. The takeover pretty much instantly destroyed what was an excellent company. Service fell off a cliff, and we were about to implement a cloud server replacing our physical servers, a new CRM and job management system and replacement workstations throughout our offices. We needed to find a new provider, we interviewed three local IT companies and Coffee Cup shined brightly throughout the process. In Coffee Cup we have a local company that feels like it is in-house. They deliver exceptional personal service, they seamlessly deployed the replacement CRM and job management system, new workstations and cloud server along with a new security platform. Their service is brilliant, their people are brilliant, their reaction times are brilliant. I cannot recommend them highly enough. Friendly, professional, knowledgeable and personal and a critically important part of our team. Managing Director

Industrial Maintenance

I have worked with Coffee Cup Solutions since 2015, and their first call was to bail me out! (Which they did!). Coffee cup Solutions have always been responsive, welcoming, knowledgeable and honest and always welcome feedback; all of which, has been refreshing and welcomed from an ICT company. Head of HR

Construction

Coffee Cup Solutions recently assisted us with our migration and were superb throughout the whole process, always on hand to assist with any issues however big or small. Great service from start to finish, we are so glad that we have Coffee Cup Solutions as our IT specialists! Managing Director

Legal

IT Support Helpdesk

What are Managed Services for IT Support and are they right for your business?

Why Choose Managed Services?

Key Benefits of Managed Services - IT Helpdesk Support

Schedule a free consultation

Want to talk to us about IT Support Helpdesk?

IT Support Helpdesk an overview

Some of our other services

Trusted Partners

What Our Customers Say

Simplifying IT for a complex world.

IT Support Helpdesk

What are Managed Services for IT Support and are they right for your business?

Why Choose Managed Services?

Key Benefits of Managed Services - IT Helpdesk Support

Schedule a free consultation

Want to talk to us about IT Support Helpdesk?

IT Support Helpdesk an overview

Some of our other services

Trusted Partners

What Our Customers Say