You might be lucky enough to have a personal work assistant, but for most of us, we turn up to work and wish we had another “me” to assist with the day’s tasks—helping to get those first few lines of content down, analysing that last report, or simply managing the daily workload.
Coming soon to a desktop near you, there may be something that does just that! At Coffee Cup, we strive to be at the forefront of innovative technology, so it’s no surprise that AI (Artificial Intelligence) has been on our radar for a while. We’ve spent countless hours exploring tools like ChatGPT, testing its limits, and streamlining organisational processes using AI.
As a long-standing Microsoft Partner, we’re eagerly awaiting the official launch of Microsoft 365 Copilot (release date yet to be confirmed). This isn’t your average Copilot—this is another “you,” assisting with your daily workload. Intrigued? Let’s dive into the details.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is built on a Large Language Model (LLM), similar to ChatGPT, but with a significant difference. While ChatGPT sources information from public data on the internet, Copilot uses data exclusively from your organisation. This ensures a secure and personalised approach to transforming how you work.
What Can Microsoft 365 Copilot Do?
Here are some examples of its incredible capabilities:
Word: Automatically draft documents like business proposals using your existing files as a source.
Outlook: Compose email replies based on the content you select.
PowerPoint: Transform written content into visually stunning presentations with a single click.
Teams: Generate meeting summaries, including discussed follow-up actions.
Business Chat: Catch up on what you’ve missed by pulling together information from multiple sources.
With the right prompts, Copilot can become your personal assistant, saving you hours of work and streamlining your day-to-day tasks.
Business Benefits of Copilot
Copilot isn’t just about individual productivity; it’s a game-changer for broader business challenges, including:
Managing customer service relationships.
Optimising supply chain management.
Gaining customer insights.
Enhancing marketing efforts.
We’ll delve deeper into these use cases in our next roundup of Copilot.
Data Security with Microsoft 365 Copilot
For CEOs and HR professionals, rest assured that your organisation’s data is safe with Microsoft 365 Copilot. Here’s why:
Hosted in Microsoft Cloud: Copilot is powered by the Azure OpenAI service, not the public OpenAI service used by ChatGPT.
Integration with M365 Apps: It works seamlessly with Microsoft 365 apps, using Microsoft Search for information retrieval.
Access Permissions: Copilot respects per-user access permissions to any content it retrieves.
Microsoft 365 Copilot will only generate responses based on information you have explicit permission to access.
Requirements to Get Started
For IT professionals, here’s what your organisation needs to start using Microsoft 365 Copilot:
Licensing:
A Microsoft 365 E3 or E5 license per user.
For SMB customers, Microsoft 365 Business Standard or Business Premium licenses are eligible.
A Copilot license.
Azure AD Account: Required for all users.
Supported M365 Apps: Ensure Word, Excel, PowerPoint, New Outlook, OneDrive, etc., are deployed.
Data Storage in M365: Apps need access to data stored in Teams, SharePoint, OneDrive, and Exchange.
Indexed Data Sources: The richness of your experience depends on having these data sources indexed by Microsoft 365.
Data Permissions Management: Ensure the right people have access to the right data.
Ready to Get Started?
If you want to harness the power of Microsoft 365 Copilot alongside the latest and greatest tech stack, Coffee Cup Solutions can manage this for you. Drop us a line at hello@coffeecupsolutions.com and let’s take your business to the next level!