Fast, efficient support from our UK based helpdesk. Unlimited user support mon-fri 8:30-17:30pm
From helping getting a printer working, to setting up your new team members, think of us as part of your team.
What actually is this?
Our friendly helpdesk are there to help with any day to day end user IT issues. From helping getting a printer installed, to setting up a new member of staff, our helpdesk team are available through Live Chat, Email and on the Phone.
They’re around Monday – Friday 8:30am to 5:30pm
Why do I need this?
Keeping your team working without issue goes without saying, but it’s more than that. We can not only fix issues, but help keep efficacy at an all time high. We also do a lot of things behind the scenes, keeping you up to date, secure and we even fix problems before you may be aware of them.
Key features:
• Friendly UK based helpdesk
• Advanced anti-virus and anti-malware software included
• Endpoint patching
• Average time to get support: under 60 seconds
• Office 365 Management
• Management of all of the other products included in the Assurance package
Other items in Assurance
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We spend a lot of time tracking the latest critical vulnerabilities that crop up every day. Our systems will keep your windows devices monitored in real time, and will even…
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Fast, efficient support from our UK based helpdesk. Unlimited user support mon-fri 8:30-17:30pm From helping getting a printer working, to setting up your new team members, think of us as…