Blog-post Archives

Festive Opening Hours

Blog-post, News2 days ago2KViews 0Likes 0Comments

As the festive season approaches, we wanted to share our IT helpdesk opening hours over Christmas and New Year. 🎄 Christmas Eve: Open 9:00 AM – 5:30 PM 🎄 Christmas Day: Closed 🎄 Boxing Day: Closed 🎄 27th and 30th December: Open 9:00 AM – 5:30 PM 🎄 New Year’s Eve: Open 9:00 AM –…

New uberAgent for VDI

Blog-post, Citrix, News, TechnologyNovember 20, 20242KViews 0Likes 0Comments

The demands on IT organisations have radically increased over the years as environments grow more complex, this trend will continue. Organisations can invest heavily to deliver secure enterprise apps, requiring you to have visibility across all of it. The goal here is to enable and detect issues before they happen, and provide data driven monitoring…

NetScaler Vulnerabilities Announced CVE-2024-8534 and CVE-2024-8535

Blog-post, Citrix, IT Solutions, Maintenance, Security, TechnologyNovember 12, 20242KViews 1Like 0Comments

Two vulnerabilities have been discovered in NetScaler ADC (formerly Citrix ADC) and NetScaler Gateway (formerly Citrix Gateway). The following supported versions of NetScaler ADC and NetScaler Gateway are affected by the vulnerabilities: NetScaler ADC and NetScaler Gateway 14.1 BEFORE  14.1-29.72 NetScaler ADC and NetScaler Gateway 13.1  BEFORE  13.1-55.34 NetScaler ADC 13.1-FIPS BEFORE  13.1-37.207 NetScaler ADC 12.1-FIPS BEFORE …

Microsoft Announce Multimedia Redirection

Blog-post, Citrix, Cloud, IT Solutions, TechnologyOctober 17, 20242KViews 1Like 0Comments

Microsoft has announced the general availability (GA) of Multimedia Redirection (MMR) for call redirection in Azure Virtual Desktop, Windows 365, and Microsoft Dev Box. MMR allows organisations and users to offload multimedia processing, including video playback and calls, to the user’s local operating system, resulting in faster processing and rendering, ultimately leading to greater user…

Keeping your staff secure from data breaches

Blog-post, Cloud, IT Solutions, SecurityMay 10, 20242KViews 1Like 0Comments

It seems like a week doesn’t go by without news of another data breach, it's a big job to keep your staff secure from data breaches. What are the sorts of things we do here at Coffee Cup to help keep your company safe? Keep reading to find out! Just this week, Dell has issued…

Copilot – Now for SMB’s

Blog-post, News, TechnologyJanuary 16, 20242KViews 0Likes 0Comments

Microsoft made some Copilot updates and announced them last night. Our pick from the list is the exciting news that Copilot has expanded its availability for businesses. You no longer need to have a minimum of 300 users, a single business user can purchase Copilot for approx. £24 per month (up to 299 users), this…

Copilot – This is what we know…

Blog-post, IT Solutions, NewsNovember 7, 20233KViews 0Likes 0Comments

Microsoft 365 Copilot: The assistant you didn’t know you needed…until now! You might be lucky enough to have a personal work assistant, but for most of us, we turn up to work and wish we had another “me” to assist with the day’s tasks; to help get those first few lines of content down, to…

Huntress – Advanced Threat Detection

Blog-post, IT Solutions, News, SecurityApril 25, 20232KViews 0Likes 0Comments

Coffee Cup are constantly looking into new technologies that will improve the services we offer. We were recently introduced to Huntress. Huntress EDR is an industry-leading security solution, delivering a powerful suite of managed endpoint detection and response (EDR) capabilities – backed by a team of 24/7 threat hunters to protect your business from today’s…

Meet Jack Hussey – Our Green Ambassador

Blog-post, IT Solutions, News, SecurityMarch 21, 20232KViews 0Likes 0Comments

The weight of the responsibility to reduce carbon emissions is in full force. At home, at work, as business owners, everything we do all comes back to the carbon emissions we’re releasing. “The Earth is at a tipping point, and we face a stark choice: either we continue as we are and irreparably damage our…

Protecting Your Microsoft Outlook/365 from the Stealthy CVE-2023-23397

Blog-post, SecurityMarch 16, 20232KViews 0Likes 0Comments

A severe security flaw is currently plaguing the widely-used Microsoft Outlook/365 suite, necessitating immediate patching. The vulnerability, identified as CVE-2023-23397 with a CVSS score of 9.8, enables remote and unauthorized attackers to compromise systems simply by sending a tailored email that snatches the recipient's credentials. Alarmingly, the victim isn't required to open the malicious email.…